Frequently Asked Questions
Shipping and Orders
Returns and Exchanges
We can accept a return of the unused or unopened product that’s in the original packaging within 30 days of the delivery date. Please email us at firstname.lastname@example.org and enter “Return Request” in the subject line. Refer to the full policy here: https://www.solbasium.com/shipping-and-returns/
Please email us at email@example.com to initiate your return.
Listed currencies you can use are: United States Dollar, Australian Dollar, Great British Pound, and Euro.
We accept Visa, Mastercard, Discover, PayPal, Afterpay and American Express. Affirm Financing is now available for US customers
Wholesale and Bulk Orders
We're actually currently working on a wholesale program. First, send us an email to firstname.lastname@example.org, and from there, we'll be in touch within the next few weeks as we make our decision on who we're ready to take on as a wholesale distributor of ours. We appreciate your patience throughout this process.
We love to hear that! Please take a look at our Retail Partners page and complete the form. We will reach out to you within one business day.